Virtual Receptionist - Live Call Answering
Complete your professional image.
In a world where customized services have become the norm, we are here to help you with the overall customer experience for your clients. We understand that we are an extension of your company so we are sure to integrate our services with the unique personalization of your company. Through our remote worker support and virtual office programs, you will quickly see the benefits of our services.
212 Telephone Numbers
Call Answering
Personal Message Taking
Remote Phones
Popular Telephone Services
Separate your business and personal phone numbers; support your work life balance.
212 Phone Number
$35 monthly
212 area coded number
Call forwarding
Most Popular
$100 monthly
Live call answering
Custom greeting
Private 212 coded number
Voicemails delivered via email
Enhanced Plan
$140monthly
Standard Plan plus
Call screening
Message taking - $1 per
Customized Options
a la carte
Answering for teams
Auto attendant
eMessage
Enhanced greeting
Heavy user coverage
Add a Business Address
Complete your business profile with a business address and mail receiving.
Call Answering
How it Works
Our team answers your calls with your customized greeting. We have the option to transfer the caller to any telephone number you provide, such as a desk phone, cell phone, or voicemail. Whenever we send a call to your voicemail, the message will get forwarded to your email immediately, allowing for a prompt response.
If you need additional support, we can screen your calls, providing you with the caller’s name and the nature of the call. You will have the option to accept the call or have our team send it to your voicemail.
Your service will be custom designed to seamlessly integrate with your corporate requirements. By closely working with our technical team, we will be able to streamline your calls, which creates a seamless call transition from our telephone network to yours.
Our enhanced network ensures unsurpassed call quality. Using our infrastructure, we are able to seamlessly link your platform directly to our receptionists.
Beyond Your Office Space
Support designed for small businesses and large. Through our network of vendors, you can now go to one location to find a variety of businesses that will make your workday easier and improve your work-life balance.
Telephone Services Explained
Call Answering
When it comes to answering the calls for you or your team, our operators can either answer for the entire company or just specific staff. Our entry service includes customized call answering, using the custom script provided by you. After we greet the caller, the call will be forwarded to any destination you wish. Whether voicemail, a cell phone, or any other external number, you can be confident that your caller will get properly transferred. If your company receives a high volume of calls, we can design a plan that best suits your needs.
Enhanced Call Answering
Sometimes you need a few details before you decide if you want to take the call or not. Our team is trained to take the caller’s basic information and provide it to you so you can be better prepared. The call can be sent anywhere you want, such as voicemail, a colleague or a cell phone. You even have the option of screening for your entire company or a select few. If your client receives higher than normal call volume, we can build a plan around you.
Call Answering for You or Your Team
Centralize all calls for your copy under one portal. Your company will have one team of operators throughout your entire staff. Save time by avoiding SPAM calls or answering your phone when you simply don’t have time to. Our team can answer general calls about your business. Beyond simply answering your phones, we can screen the calls and even take messages for you.
Written Messages
In addition to the Enhanced Call Answering Plan, we offer an available personal message taking service, which gets emailed, directly to you. We will record and send the caller’s name, what the call is regarding, and the caller’s contact information.
Voice Messages
A PROs team member can verbally take a message from a caller then, verbally relay the message to you by phone.
Enhanced Greeting
If our standard greeting of 16 words is not sufficient, we can create a customized plan that will meet your specific requirement.
Heavy User Coverage
We have created a live call answering package that will suffice for most of users. However, if you routinely experience a high call volume, we can build the plan around your needs.
Mail Management
Look beyond live call answering for our support. We can offer you mail management with access to our professional administrative team at our 45 Rockefeller Plaza location.
Who We Are...
Our name reflects our responsiveness to the wide range of customer requirements today, Our continued enhancement of services, and the commitment to quality instilled by our connection to the Rockefeller Group brand that we have strived to uphold with excellence and innovation since 1928 has made us an industry leader in NYC..
Our mission is to combine one of the most accessible, prestigious and amenity-rich addresses in New York City, with private offices and flexible workspaces backed by a highly experienced support team. Our well-appointed modern workspaces and conference rooms are supported by a dedicated, best in class on-site administrative team and one of the most reliable technology platforms in the flexible office-space sector. Contact us any time to learn more about the solutions we can provide on an immediate, short- or long-term basis, backed by 25 years of excellence in New York City.
Contact us today to learn more about our New York City office space at Rockefeller Center located at 45 Rockefeller Plaza & 630 Fifth Avenue.
